AT&T Cordless Telephone SynJ User Manual

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Appendix
71
My calls cut in and out while I’m using my deskset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your deskset. Try installing your phone as far away
as possible from these types of electronic devices.
Do not install the deskset near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug the main telephone base in with a modem or surge protector,
plug it (or modem/surge protector) into a different location. If this does
not solve the problem, relocate the main telephone base or modem farther
apart from one another, or use a different surge protector.
Relocate the main telephone base to a higher location. The main telephone
base might have better reception when installed in a high area.
If other telephones in your building are having the same problem, contact
your telephone service provider.
Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should stop speakerphone operation and return
to normal handset mode.
When using a deskset speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press MUTE
to temporarily turn your microphone off. When it is your turn to speak,
remember to press MUTE again to turn the microphone on.
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
The caller must be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone lines, you must install a DSL filter between each
telephone line cord and telephone wall jack. The filter prevents noise and
caller ID problems resulting from DSL interference. Please contact your DSL
service provider for more information about DSL filters.
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Troubleshooting

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