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of 10
 
LX10 8 2/7/2012 10:22 AM
General Troubleshooting
Symptom Solution(s)
Applies to
Lights
Foggers
& Snow Controllers
Dimmers
& Chaser
Auto shut off
Check fan thermal switch reset
ü
Beam is very dim or not
bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
ü
Breaker/Fuse keeps
blowing
Check total load placed on device
ü
Chase is too slow
Check users manual for speed adjustment
ü
ü
ü
Device has no power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
ü
ü ü
Fixture is on but there
is no movement to the
audio
Make sure you have the correct audio mode on the control
switches. If audio provided via ¼” jack, make sure a live
audio signal exists
Adjust sound sensitivity knob
ü
ü ü
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
ü
Light will not come on
after power failure
Some discharge lamps require a cooling off period before the
electronics in the fixture can kick start it again, wait 5 to 10
minutes before powering up
ü
Moves slow
Check 220/110v switch for proper setting
ü
No flash
Re-install bulb, may have shifted in shipping
ü
No light output
Check slip ring & brushes for contact
Install bulb
Call service technician
ü
Relay will not work
Check reset switch
Check cable connections
ü
Remote does not work
Make sure connector is firmly connected to device
ü
ü
Stand alone mode
All Chauvet lighting fixtures featuring stand-alone functions
do not require additional settings, simply power the fixture
and it will automatically enter into this mode
ü
*Note not all values apply to all fixtures
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location below.
Technical Support
Address: Service Dept.
5200 NW 108th Avenue, Sunrise, FL 33351 (U.S.A.)
Support (Email): tech@chauvetlighting.com
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 929-5560 - (Attention: Service)
Website: http://www.chauvetlighting.com