INSTEON Home Security System INSTEON Home Security System User Manual

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INSTEON® Wireless IP Camera
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4.1.10 Why won’t my camera connect wirelessly?
If your camera cannot connect wirelessly after you enable the wireless settings, power cycle the
camera by unplugging the power cable and plugging it back in. Make sure your wireless settings are
correct and match your wireless router or access point.
4.1.11 Why can’t I see my other cameras in multi-device WAN?
If you want to view all the cameras on WAN, verify that each camera you added in the multi-device
settings can be accessed using the DDNS name and port number. Make sure you use the DDNS
domain name, not the camera’s LAN IP. See How to Add Cameras in WAN.
4.1.12 I only see a black screen or undefined characters when using remote login.
If you can remotely access the login page, this indicates that your DDNS settings are correct. If you are
unable to see live video and/or undefined characters, this may be due to Internet speed issues or the
camera using WiFi.
4.2 Default Parameters
Default network Parameters
IP address: DHCP
Subnet mask: 255.255.255.0
Gateway: DHCP
DDNS: Disabled
Default administrator username: admin
Default administrator password: no password
4.3 Port Forwarding Basics
A software port is a numbered connection that your network uses to provide or deny access to your
home LAN (local area network) from a remote location. Port forwarding allows you to access your
home LAN from any Internet connection.
IMPORTANT! Port forwarding setup varies based on the make and model of your router. These
examples are provided to help you understand the port forwarding process , but see your router’s
manual for device-specific port forwarding instructions.

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