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Troubleshooting
Problem
Possible Cause
Solution
Leak Sensor is unable to communicate
with another INSTEON device
Leak Sensor and the other device are out
of range
Install more INSTEON products
(including, but not limited to Range
Extenders/Access Points)
The other device is near a localized
powerline noise source or attenuator
Isolate the noise/attenuator using a
FilterLinc
It takes a long time for one or more of
Leak Sensor’s responders to respond
Leak Sensor is repeatedly retrying to
control a missing responder
If the responder is still available, unlink it
from Leak Sensor. See Remove Leak
Sensor as an INSTEON Responder
Perform a factory reset. See Factory
Reset
Leak Sensor can turn responder on, but
not off
Leak Sensor is not designed to turn off
responders. This prevents warning lights
or other leak indication devices from
turning off in the event the leak dries.
None. As designed.
If you have tried these solutions, reviewed this Owner's Manual, and still cannot resolve an issue you are
having with Leak Sensor, please call the INSTEON Support Line at 1-866-243-8022