3.9

Out of 20 Ratings

Owner's of the AT&T Cordless Telephone AT&T Cordless Telephone gave it a score of 3.9 out of 5. Here's how the scores stacked up:
  • Reliability

    4.0 out of 5
  • Durability

    3.8 out of 5
  • Maintenance

    3.85 out of 5
  • Performance

    3.85 out of 5
  • Ease of Use

    4.0 out of 5
of 82
 
58
Appendix
Troubleshooting
Check that all the telephones connected to the same telephone line are
hung up.
Make sure to set the dial mode to the correct setting (pulse dialing or tone
dialing) for the service in your area (see Dial mode on page 14).
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room in your home with less
background noise.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different, working electrical outlet not
controlled by a wall switch.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.
Ensure that the telephone base is powered up.
Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
59
Appendix
Troubleshooting
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
light does not come on, refer to the item The charge light is off on this page.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows LOW BATTERY, refer to Battery charging on
page 6 for details.
You may need to purchase a new battery. Please refer to Battery installation
on page 5.
The charge light is off.
Make sure the power cord is plugged in correctly and securely.
Make sure the battery is installed correctly in the handset. Follow the
instructions in Battery installation on page 5 to install the battery.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Other electronic products, such as computers, wireless routers, microwave
ovens and other cordless telephones can interfere with the performance
of your cordless telephone. You may be able to improve the performance
of your telephone by installing the telephone base as far away as possible
from other electronic devices.
Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
If your telephone is plugged in with a modem or a surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther
apart from one another, or use a different surge protector.
60
Appendix
Troubleshooting
Relocate your telephone to a higher location. The telephone will likely
have better reception when installed in a high area.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/DELETE to temporarily turn your microphone off. When it is your turn
to speak, remember to press MUTE/DELETE again to turn the microphone on.
Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my telephone.
Disconnect the telephone base from the telephone wall jack, and plug in
a different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider
(charges may apply).
My calls cut in and out while I’m using my cordless handset.
Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from
electronic devices such as wireless routers, or other cordless telephones.
Move the handset closer to the base. The operating range may vary with
environmental conditions and time of use. There may be places within your
environment that a cordless telephone will not work well. If the problem
only occurs in certain areas of your environment, you can conclude that
there is nothing wrong with the telephone.
Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
If your telephone is plugged in with a modem or surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther
apart from one another, or use a different surge protector.
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