AT&T Cordless Telephone AT&T Cordless Telephone User Manual

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13
Troubleshooting
If the previous suggestions do not work, disconnect the
telephone base from the telephone jack and connect the jack
to a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or telephone service.
Contact your telephone service provider.
Your line cord may be defective. Try installing a new line cord.
I cannot dial out.
Try all the suggestions above.
Make sure you have a dial tone before dialing. The cordless
handset may take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.
Eliminate any background noise. Noise from a television, radio
or other appliances may cause the phone to not dial out
properly. If you cannot eliminate the background noise, try
muting the cordless handset before dialing, or dialing from
another room with less background noise.
If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the
telephone base. Plug the power adapter into a different,
working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You
may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait
for 15 seconds then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
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Appendix

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