AT&T Cordless Telephone AT&T Cordless Telephone User Manual

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Appendix
17
Troubleshooting
The layout of your home or office may be limiting the
operating range. Try moving the telephone base to another
location, preferably on an upper floor.
If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has
the same problem, contact your telephone service provider
(charges may apply).
Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
Remove the battery. Replace it and place the cordless handset
into the telephone base. Allow up to one minute for the
handset to reestablish its connection with the telephone base.
Your line cord may be defective. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
Other electronic products such as HAM radios and other DECT
phones can cause interference to your cordless telephone. Try
installing your telephone as far away as possible from these
types of electronic devices.
Do not install this phone near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
If you plug your phone in with a modem or surge protector,
plug the phone (or modem/surge protector) into a different
location. If this doesn’t solve the problem, relocate your
phone or modem farther apart from one another, or use a
different surge protector.
Relocate your telephone base to a higher location. The phone
may have better reception when installed in a high area.
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