Panasonic Security Camera Network Camera User Manual

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of 220
 
Symptom Cause/solution Reference pages
SW355
SW355
SW352
SW352
SW316L
SW316L
SW316
SW316
SW314
SW314
SW155
SW155
SW152
SW152
SF135
SF135
SF132
SF132
SW115
SW115
:
• Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
178
A cookie error was displayed
when performing user
registration for
“Viewnetcam.com”.
• Is the web browser configured to allow cookies?
Configure the web browser to allow cookies. In
Internet Explorer, from [Tools] select [Internet
Options] and configure the cookies setting in the
[Privacy] tab.
-
User registration for the
“Viewnetcam.com” service
fails.
• Is the registered E-mail address correct?
When an E-mail with the “Viewnetcam.com” website
link is not received, the registered E-mail address
may be incorrect. Visit the “Viewnetcam.com”
website (http://www.viewnetcam.com/) to register
the correct E-mail address.
-
Cannot obtain images on the
SD memory card.
SW355
SW355
SW352
SW352
SF346
SF346
SF342
SF342
SF335
SF335
SW316L
SW316L
SW316
SW316
SP306
SP306
SP305
SP305
SP302
SP302
SW155
SW155
SW152
SW152
NP502
NP502
SW115
SW115
• Is “Allow” selected for “FTP access to camera” on
the [Network] tab of “Network” page?
It is necessary in advance to select “Allow” for “FTP
access to camera” on the [Network] tab of the
“Network” page.
169
• Is the entered password correct?
Restart the web browser and enter the password
again.
61
• Access to the SD memory card may be failed.
Restart the web browser and retry to obtain images.
-
No image is displayed.
• Is the viewer software installed on the PC?
Install the viewer software on a PC.
4
• Is the version of DirectX
®
9.0c or later?
Check the version of DirectX as follows.
1. Select “Run...” from the start menu of Windows.
2. Enter “dxdiag” in the displayed dialog box and
click the [OK] button.
If the version of DirectX is older than 9.0c,
upgrade it.
-
• Is the cellular phone in use support the 320´240 or
640´480 resolution? Or is the image data size too
big to display images on the cellular phone?
Refer to the manuals provided with the cellular
phone in use for the restrictions of image data sizes.
-
212 Operating Instructions
21 Troubleshooting

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