Panasonic Security Camera Network Camera User Manual

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of 220
 
Symptom Cause/solution Reference pages
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
SW355
SW355
SW352
SW352
SF346
SF346
SF342
SF342
SF335
SF335
SW316L
SW316L
SW316
SW316
SP306
SP306
SP305
SP305
SP302
SP302
SW155
SW155
SW152
SW152
NP502
NP502
SW115
SW115
• Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
Installation Guide
• Is the SD memory card formatted?
Format the SD memory card.
59
• Isn’t the write protect switch set to “LOCK”?
When the write protect switch is set to “LOCK”,
available size/total size indication of the SD memory
card to be displayed on “Remaining capacity” of the
[SD memory card] tab will be “********KB/
********KB”.
-
• Is “--------KB/--------KB” displayed on “Remaining
capacity” of the [SD memory card] tab?
Format the SD memory card.
59
• Is any recognition error received when the “Diag.” of
“E-mail notification” or “Panasonic alarm protocol
notification” is used?
Format the SD memory card.
59
145
147
• Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
-
Cannot transmit audio to the
camera.
SW355
SW355
SW352
SW352
SF346
SF346
SF342
SF342
SF335
SF335
SW316L
SW316L
SW316
SW316
SP306
SP306
SP305
SP305
SP302
SP302
NP502
NP502
• Are the microphone and the speaker connected
correctly and firmly?
Confirm that they are connected correctly and firmly.
Installation Guide
• Is the viewer software installed on the PC?
Confirm that the viewer software “Network Camera
View 4S” is installed.
4
Audio is not output from other
products such as a network
disk recorder or PC software
package.
SW355
SW355
SW352
SW352
SF346
SF346
SF342
SF342
SF335
SF335
SW316L
SW316L
SW316
SW316
SP306
SP306
SP305
SP305
SP302
SP302
NP502
NP502
• Some of the products such as a network disk
recorder or PC software package may not support
“G.711”. Set the audio encoding format of the
products to “G.726 (32 kbps).”
130
214 Operating Instructions
21 Troubleshooting

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