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Deskset voicemail box (answering system)
The deskset has a private voicemail box that is different from the general
mailbox on the main telephone base or handset. The voicemail messages for
the deskset can also be accessed from the main telephone base.
The deskset has separate indicators for two different types
of voice messages: those left on its built-in answering
system and those left at your service provider’s voicemail
(fees may apply). Your telephone’s built-in answering
system messages and voicemail messages are separate. Each alerts you to
new messages differently.
If you turn on the COVM feature (see COVM
on page 30 for more information) and the COVM
icon displays on the deskset, your telephone
service provider is indicating that it has new
voicemail for you. To listen to your voicemail, you
typically dial an access number provided by your
telephone service provider, followed by a security
code or PIN.
To listen to messages recorded on your digital
answering system, press
/MAILBOX on the deskset (see page 57).
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service. You can also use your telephone answering system
and voicemail together by setting your built-in answering system to answer
before voicemail answers as described below. To learn how to program your
voicemail settings, contact your telephone service provider. Then, if you are
on a call, or if the answering system is busy recording a message and you
receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
1:Deskset 1
5:30PM 8/9 new
Answering system
Answering system and voicemail